Tiers & Levels
CustomerMIND is built in three milestones — each one building on the last. You can start at Foundation and expand over time, or commit to the full build from day one. Every tier is custom-scoped to your company.
The foundation layer — structured buyer intelligence objects that give every team member and every AI agent a real starting point. This is where your CustomerMIND begins.
INCLUDES
NOT INCLUDED
The delivery architecture — your brand voice, methodology IP, offering objects, and 38+ content templates loaded into the CustomerMIND database. Requires Foundation completion.
INCLUDES
NOT INCLUDED
The living system — AI agents activated, intelligence capture loop running, and weekly/monthly intelligence delivered directly to every inbox. Requires Milestones 1 & 2.
INCLUDES
The community layer — join a mastermind of B2B growth leaders who are actively compounding their intelligence advantage. Available as a standalone or add-on to any tier.
INCLUDES
Full Comparison
| FEATURE | Foundation | Unified Voice | Living CM | Mastermind |
|---|---|---|---|---|
| Persona Objects | ||||
| Niche Intelligence Profiles | ||||
| Customer Journey Maps | ||||
| Buying Trigger Library | ||||
| Objection Library | ||||
| Airtable Knowledge Base | ||||
| Brand Voice System | ||||
| Methodology IP Objects | ||||
| 38+ Output Templates | ||||
| Call Type Architecture | ||||
| Pre-Call Intelligence Agent | ||||
| Post-Call Intelligence Agent | ||||
| Weekly Content Agent | ||||
| Monthly Intelligence Reports | ||||
| Knowledge Base Update Agent | ||||
| Mastermind Community | ||||
| Weekly Group Sessions | ||||
| Growth & Revenue Frameworks |
Common Questions
Yes. Foundation is the prerequisite for everything else — it's the intelligence layer that makes every other milestone work. You can't build a Unified Voice system without buyer intelligence to wire it to.
Foundation and Unified Voice each take 4–6 weeks. The Living CustomerMIND is an ongoing retainer that activates after both milestones are complete. Total time to full activation: 8–12 weeks.
All tiers are custom-scoped based on your company size, number of personas, number of niches, and complexity of your offering architecture. We'll give you a clear investment number in your discovery call.
Yes. The Mastermind community is available as a standalone or as an add-on to any tier. You don't need to complete all three milestones to join.
Access to 2–3 of your best customers for interviews, access to your internal team (sales, marketing, CS), and your existing materials (decks, proposals, case studies). We do the rest.
Your CustomerMIND is yours — built in your Airtable instance, accessible via API, and continuously updated by your AI agents. We offer ongoing retainer support for knowledge base maintenance and agent optimization.
Ready to Start?
In 60 minutes, we'll map your buyer landscape, identify your intelligence gaps, and design the architecture of your CustomerMIND. You'll leave with a clear picture of what gets built, in what order, and at what investment.